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This machine ships free via LTL freight to anywhere in the lower 48 states. Typical transit time is 5–10 business days.

The freight carrier will call you to schedule a delivery appointment. You or an authorized person must be present to sign for delivery. The driver will use a lift-gate and place the palletized machine at your curb, dock, or nearest accessible point.

Please retain all original packing materials including the pallet — these are required for returns. For full details, see our Shipping Policy.

This machine includes a 24-month warranty covering all parts and labor for manufacturing defects. Coverage includes the plasma interface, motion system, controller, frame, and all electrical components. Consumables are excluded.

Our US-based support team is available Mon–Fri, 9AM–5PM EST for troubleshooting, warranty claims, and technical assistance. For full details, see our Returns & Warranty Policy.